Revolutionize Your Taxi Dispatch Business With Web Booking

Why is my taxi dispatch business not making great revenues? This is the question that many taxi business owners often ask. So, if you are also the one who is not unsatisfied with taxi business returns then maybe you are using a traditional taxi dispatch system.

The entry of taxi majors like Uber and Lyft has made the taxi markets more competitive than ever. Most of the taxi businesses still rely on telephonic taxi dispatch systems. Not only this but also these businesses lack many features offered by Uber and Lyft.

If you are still making calls to drivers or lacking the latest Taxi Dispatch Software, then it’s time for you to upgrade to a feature rich web booking system. In this blog, we will show you how a web booking system can take your taxi dispatch business to new heights.

How a web booking system can increase your taxi dispatch business’ ROI?

In simplest terms, a web booking system is a tool that allocates rides among the drivers. The riders can book their ride by just making a few tabs over their smartphones and the application by allocating their request to the nearest driver.

Thus, an online taxi booking system eases the taxi booking process and streamlines the taxi management processes. Let’s learn more about the best taxi dispatch app features that can boost your online taxi dispatch system’s functionality and make the ride comfortable for your customers:

1.Shortened booking process

Ten-fifteen years ago, taxi booking used to be a tedious task. The customer must either wait for the taxi available in their vicinity or call the fleet manager for the bookings. This adds to uncertainty and the total time taken.

But today, with a taxi app solution booking a cab is just a tap away from your smartphone which reduces the cab booking time to a great extent as you do not need to make numerous calls to driver or taxi business owner to know your ride’s status.

2.Passenger Safety

Passenger safety is the most important thing in the Taxi business. The online taxi dispatch system offers passenger safety as every trip can be tracked. Not only this, a taxi dispatch solution can store the history of a driver in the database.

Apart from this, the customer could easily check out the ratings of the driver he/she is travelling with. This prevents the wrongdoings from the driver’s part.

3.Real time tracking

Real time tracking is one of the most essential features of a taxi dispatch solution. With a real time tracking feature, drivers can know the passenger’s location. Besides this, the customers can also use this feature to track the location of the driver.

Along with this, real time tracking enables the admin to keep a tab on their driver’s activities. So, if a driver took a wrong route by mistake, then the admin can notify him with the right route. Besides this, the admin can tell the driver to divert the route in case of heavy traffic.

4.Enhanced visibility

Taxi hailing businesses often face trouble in reaching out to the right audience. But, with a fully featured taxi dispatch system, you can provide excellent ride hailing services to the customers.

To extend the reach of your ride hailing services, you need to build an on-demand ride hailing app for your customers. By using this app, customers can book their rides easily within a few taps. In this way, a ride hailing app will be helpful in making your brand visible among a wide range of customers.

5.Multiple payment integration

Customers do not prefer to carry a lot of cash these days because of the fear of theft. That is why they have migrated to digital payments which are speedy and convenient.

With multiple payment integration features, you can allow the passenger to pay with credit card, debit card, mobile wallet, net banking, etc. Apart from this, you can also add a cash payment option into your ride hailing app so that you can’t miss out on the customers who prefer cash.

Multiple payment integration saves a lot of time and makes payments hassle-free for the driver and the customer. Also, you can accurately decide the commission rates on a per ride basis if the payment is made online. So this is how integrating fast, efficient and secure payment methods can give you an extra edge over your competitors.

6.Accurate Analytics

An efficient real time analytics is one of the best features of a web-based taxi booking solution. Basically, analytics is a graphical representation of useful business data fetched from multiple tools.

With this feature, you can check out the number and revenues of daily rides. Also, you can see here the bookings made by driver and revenue generated in various geographical areas. These data help in increasing the overall booking by providing vital data that help you take insight driven business decisions.

Conclusion

Choosing taxi dispatch app development instead of an old-fashioned taxi dispatch system can save a good amount of your money. Besides that, there are many other features that can ease your customers’ and drivers’ lives. This taxi dispatch system would be just one of the three separate panels for the riders, drivers and the admin of the taxicab service app.

In this blog, we have discussed with you the plethora of benefits of a taxi dispatch solution. To know more about our taxi hailing solution, you can talk with our experts. Our experts will show you the best way to make a taxi hailing app at budget friendly costs.